Quotation(No. KFRI/454/19/2026)Dated 06.03.2026

Sealed competitive quotations are invited from experienced and authorized service agencies for the Annual Maintenance Contract (Comprehensive) of the following equipment installed at KFRI, Peechi, Thrissur.

Specification

Annual Maintenance Contract (Comprehensive) for Ericsson BP 250 EPABX Cabinet and its peripheral cards installed at KFRI, Peechi, Thrissur for the period 01.04.2026 to 31.03.2027.

Terms and Conditions

  1. Quotations should be sealed and superscribed as “AMC (Comprehensive) for EPABX Cabinet at KFRI, Peechi, Thrissur” with quotation number and date, and should be addressed to The Registrar, Kerala Forest Research Institute, Peechi, Thrissur – 680653.
  2. The quotations should reach the office on or before 21.03.2026 at 3.00 PM. Quotations will be opened at 3.30 PM on the same day in the presence of the vendors  present.
  3. If the last date of submission of quotation happens to be a holiday, the next working day will be treated as the last date.
  4. The AMC shall be comprehensive, including servicing, replacement/repair of defective components, cards and accessories, software support, fault rectification, and ensuring proper functioning of the EPABX system during the contract period.
  5. The firm shall attend complaints/breakdowns within 24 hours of intimation and restore the system to normal working condition.
  6. Preventive maintenance visits shall be carried out at least once in three months or as required and a service report should be submitted to the Engineer-in-Charge.
  7. The rate quoted should be inclusive of all service charges, except GST which should be shown separately.
  8. The quoted rate shall remain valid for 90 days from the date of opening of the quotation.
  9. No representation for enhancement of price once accepted will be considered during the period of validity of the contract.
  10. The firm should have experience in maintenance of EPABX systems and necessary technical manpower for attending complaints.
  11. Payment will be made on quarterly basis after satisfactory completion of services and certification by the concerned officer.
  12. KFRI reserves the right to accept or reject any or all quotations without assigning any reason thereof.
In case of any dispute, the jurisdiction shall be Ernakulam District, Kerala

Registrar

 


Published on: Friday, March 6, 2026